Securing the Information Management Lifecycle
All of Diversified’s facilities incorporate advances in technology and security systems to preserve our clients’ hardcopy records for their entire lifetime.
We understand our clients must tailor their communications to the right individual ensuring it is delivered exactly how and when that individual prefers. That’s why Diversified raises the bar with unparalleled options and flexibility throughout the entire information management lifecycle.
Document/ Media Storage & Management
Whether we store paper, boxes, microfilm/microfiche or electronic records, they will be kept in one of Diversified’s highly protected facilities, including located outside major metropolitan areas across the country. Diversified is ISO 9001:2008 certified with several facilities in compliance with National Archives & Records Administration standards of (36CFR1234).
Scan-on-Demand
Organizations that store hard-copy records offsite often struggle with the decision to have those records imaged. The logical solution for many businesses is Diversified’s scan-on-demand service where records are scanned as needed when needed. Requests are made through the Computer Integrated Records Management System (CIRM), or by phone. The records are pulled, imaged, and indexed according to customer specifications, and made available electronically through our system (CIRM/NetVault©).
Computer Integrated Records Management System (CIRM)
Our “best practices” CIRM application for tracking source documents is supported by standardized policies and procedures in a total information-management program. It allows for secure online document retrieval and the ability to request automated reports. The most important element of CIRM is providing clients with an easy way to manage their stored records in today’s fast-paced business environment.
NetVault©
Our secure, web-based NetVault© system supports most electronic document formats, including digital images, word processing documents, spreadsheets, PowerPoint, text files, and print documents from Adobe Acrobat. Using NetVault© eliminates an extensive investment in the software and hardware required to support in-house image databases. This software as a service (SaaS) model provides a complete document management system without the investment, and security is accomplished through Windows NT logon/password security and 128-bit encryption with certificates.
Offsite Destruction
Diversified monitors and tracks all your sensitive materials as they are collected and destroyed. We monitor and audit all of our vendors and require thorough background checks of Diversified’s employees. In the end we issue a “Certificate of Destruction” for every batch process. Rest assured that your information is being handled in a manner that is compliant with all legislative requirements, including certification from the National Association of Information Destruction (NAID).
Document Destruction ■ Record Management